The G.O.A.T.s of Kindness on Bootstrapping a Purpose-Driven Company | Dr. Brent Ridge & Josh Kilmer-Purcell
Episode
61 min
Read time
2 min
Topics
Health & Wellness, Startups, Sales & Revenue
AI-Generated Summary
Key Takeaways
- ✓Bootstrap Strategy: The founders bootstrapped for ten years by saying yes to revenue opportunities that enabled scalability—from selling pasta sauce to winning Amazing Race's million-dollar prize to pay off their farm mortgage—while rejecting ventures limited by time constraints like farmers markets.
- ✓Luxury Market Entry: Cold-calling Fifth Avenue beauty buyers led to an eight-week trial at Henri Bendel, requiring daily four-hour drives to hand-sell products. This persistence secured Vanity Fair editorial coverage and attracted Anthropologie, resulting in their first 52,000-bar national order.
- ✓Community Manufacturing: When facing impossible production deadlines on low-margin orders, neighbors volunteered to hand-wrap soap for free, seeking community connection rather than payment. This demonstrated that non-monetary value—belonging, purpose, shared success—can substitute for financial transactions during critical growth phases.
- ✓Kindness vs. Niceness: Operational kindness means transparency and truth-telling, including terminating underperforming employees who aren't succeeding in their roles. Every separated employee found better-fit positions elsewhere, proving that difficult decisions executed with honesty create better long-term outcomes than conflict avoidance.
- ✓Brand Longevity Protection: Naming the company Beekman 1802 after the farm's 1802 builder—not the founders—created 220 years of instant legacy. Embedding kindness as a listed ingredient, calling customers "neighbors," and documenting company origins through Harvard Business Press publication protects purpose beyond founder tenure.
What It Covers
Dr. Brent Ridge and Josh Kilmer-Purcell bootstrapped Beekman 1802 from 80 homeless goats into a multi-million dollar skincare company by prioritizing kindness, community engagement, and strategic luxury market positioning without outside funding for ten years.
Key Questions Answered
- •Bootstrap Strategy: The founders bootstrapped for ten years by saying yes to revenue opportunities that enabled scalability—from selling pasta sauce to winning Amazing Race's million-dollar prize to pay off their farm mortgage—while rejecting ventures limited by time constraints like farmers markets.
- •Luxury Market Entry: Cold-calling Fifth Avenue beauty buyers led to an eight-week trial at Henri Bendel, requiring daily four-hour drives to hand-sell products. This persistence secured Vanity Fair editorial coverage and attracted Anthropologie, resulting in their first 52,000-bar national order.
- •Community Manufacturing: When facing impossible production deadlines on low-margin orders, neighbors volunteered to hand-wrap soap for free, seeking community connection rather than payment. This demonstrated that non-monetary value—belonging, purpose, shared success—can substitute for financial transactions during critical growth phases.
- •Kindness vs. Niceness: Operational kindness means transparency and truth-telling, including terminating underperforming employees who aren't succeeding in their roles. Every separated employee found better-fit positions elsewhere, proving that difficult decisions executed with honesty create better long-term outcomes than conflict avoidance.
- •Brand Longevity Protection: Naming the company Beekman 1802 after the farm's 1802 builder—not the founders—created 220 years of instant legacy. Embedding kindness as a listed ingredient, calling customers "neighbors," and documenting company origins through Harvard Business Press publication protects purpose beyond founder tenure.
Notable Moment
After wrapping thousands of soap bars by hand, the founders timed production speed and calculated that completing the 52,000-bar Anthropologie order was mathematically impossible working around the clock, forcing them to mobilize an entire village of volunteers for free labor.
Episode Transcript
Everything can have value. It may not be the dollar value, but it can have value of some sort. And that's how we always try to think about decision. Like, okay. Is this decision I'm going to make going to help bring dollars in the door now, or is it going to put me one step closer to that bigger vision that I have? And sometimes you have to look really hard and think, how can I use this opportunity to get to that bigger vision? Welcome back to the Eric Ries show. Today, something a little different. I'm talking to two founders today, Doctor. Brent Ridge and Josh Kilmer Purcell. They're the cofounders of a skin care company called Beekman eighteen o two. Brent built a career healing people as a physician, while Josh had a career as a writer and a marketer. But together, they turned a small farm in Sharon Springs, New York into a multi $100,000,000 skin health company that sold everywhere from QVC to Ultima. Their story is kind of wild. After the global recession forced them out of their high flying Manhattan life, they went to live on their farm in Upstate New York. Their business story started with a letter from a neighbor about 80 homeless goats and a need to find a home for them. Agreeing to house the goats on their farm, the next step was this Google search. What can you make with goat milk? That unlikely beginning became Beekman eighteen o two, built around two core ingredients, goat milk and kindness. In this conversation, you're gonna hear how these founders bootstrap for a decade without outside funding, crack the luxury market by cold calling 5th Avenue buyers, and scale this incredible business with the help of their own neighbors, literally wrapping tens of thousands of bars of soap in their kitchen. We also talk about what they learned from the time they won the Amazing Race, yes, the reality show, which they used to pay off their million dollar farm mortgage. And while they believe kindness, not niceness, is the real operating system of their business, It's a candid inspiring look at resilience, purpose, and building a company where values aren't just words on a wall. They are the product itself. I hope you'll enjoy this conversation with the founders of Beekman eighteen o two. Alright, guys. Thank you very much for coming on and and and sharing your story. I appreciate it. Thank you for having us. Happy to be here. So, yeah, I think for a lot of people, this will be, you know, not the typical start up story that they're used to hearing. And so I I think it's I think it's it's utterly fascinating. So maybe, talk a little bit about where the company is now, what it does, and then we'll kinda rewind the tape to see how you got there. Absolutely. Yeah. We definitely do not have a typical founding story. That's …
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Books, tools, and gear mentioned in this episode
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Books
by Harvard Business Press
“Embedding kindness as a listed ingredient, calling customers 'neighbors,' and documenting company origins through Harvard Business Press publication protects purpose beyond founder tenure.”
Products
“The founders bootstrapped for ten years by saying yes to revenue opportunities that enabled scalability—from selling pasta sauce to winning Amazing Race's million-dollar prize to pay off their farm mortgage.”
company
“This persistence secured Vanity Fair editorial coverage and attracted Anthropologie, resulting in their first 52,000-bar national order.”
“Cold-calling Fifth Avenue beauty buyers led to an eight-week trial at Henri Bendel, requiring daily four-hour drives to hand-sell products.”
“Dr. Brent Ridge and Josh Kilmer-Purcell bootstrapped Beekman 1802 from 80 homeless goats into a multi-million dollar skincare company by prioritizing kindness, community engagement, and strategic luxury market positioning without outside funding for ten years.”
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