Skip to main content
The Futur

The Business of Design Systems and Standards w/ Jesse Reed | Ep 410

70 min episode · 2 min read
·
Jesse Reed

Episode

70 min

Read time

2 min

Topics

Productivity, Design & UX, Marketing

AI-Generated Summary

Key Takeaways

  • Crowdfunding focus strategy: Keep rewards simple with one singular item rather than multiple tiers of posters, shirts, and merchandise. This approach reduces operational complexity in production, shipping, and distribution while maintaining focus on core deliverable quality and customer satisfaction.
  • Multitasking efficiency model: Work on multiple projects in shorter time blocks rather than extended single-task sessions. This approach, learned at Pentagram managing numerous simultaneous projects, prevents burnout and maintains creative energy by switching contexts throughout the day while respecting eight-hour boundaries.
  • Brand guidelines evolution: Core design principles from 1970s systems remain unchanged—typography, color palettes, hierarchy, composition, and scale apply universally. Modern tools simply change distribution methods from printed binders to interactive web platforms, not fundamental communication principles or systematic thinking approaches.
  • Enterprise rebrand complexity: Large-scale identity systems like Amazon require eighteen months minimum because thousands of employees across departments need systematic guidance. The work involves coordinating stakeholders, legal considerations, trademark searches, and decision-making processes—not just pixel-pushing or aesthetic refinements.
  • Emotional brand differentiation: Contemporary brands succeed by expressing personality and emotion rather than maintaining corporate neutrality. Companies like Mailchimp, Casper, and Chobani use mascots, photography, and expressive visual languages to create connections, moving beyond static logos toward dynamic, human-centered brand experiences.

What It Covers

Jesse Reed discusses building three interconnected companies: Standards Manual publishing imprint, Order design agency, and Standards digital guidelines platform. He shares business lessons from crowdfunding, design principles from archival work, and perspectives on emotional branding.

Key Questions Answered

  • Crowdfunding focus strategy: Keep rewards simple with one singular item rather than multiple tiers of posters, shirts, and merchandise. This approach reduces operational complexity in production, shipping, and distribution while maintaining focus on core deliverable quality and customer satisfaction.
  • Multitasking efficiency model: Work on multiple projects in shorter time blocks rather than extended single-task sessions. This approach, learned at Pentagram managing numerous simultaneous projects, prevents burnout and maintains creative energy by switching contexts throughout the day while respecting eight-hour boundaries.
  • Brand guidelines evolution: Core design principles from 1970s systems remain unchanged—typography, color palettes, hierarchy, composition, and scale apply universally. Modern tools simply change distribution methods from printed binders to interactive web platforms, not fundamental communication principles or systematic thinking approaches.
  • Enterprise rebrand complexity: Large-scale identity systems like Amazon require eighteen months minimum because thousands of employees across departments need systematic guidance. The work involves coordinating stakeholders, legal considerations, trademark searches, and decision-making processes—not just pixel-pushing or aesthetic refinements.
  • Emotional brand differentiation: Contemporary brands succeed by expressing personality and emotion rather than maintaining corporate neutrality. Companies like Mailchimp, Casper, and Chobani use mascots, photography, and expressive visual languages to create connections, moving beyond static logos toward dynamic, human-centered brand experiences.

Notable Moment

Reed reveals Standards Manual never applies for design awards, instead redirecting that budget toward Change Order—an initiative providing heavily reduced or pro bono work for nonprofits and NGOs. This approach prioritizes community impact over industry recognition while maintaining profitable client work.

Know someone who'd find this useful?

Episode Transcript

You may not be as of a design geek as the both of us are. Stick around because I wanna talk about what Jesse has learned about studying standards manuals and understanding what timeless design looks like and what he thinks of in the future for brands. I'm Jesse Reed, and you're listening to the future. I hold in my hand or hands this book. And as you can see before you behind me all around, I'm a lover of books and tangible things. As we live in the digital age, I think there's this nostalgic component that I have about books. And this is just one of the many that I have from you or one of the few, I should say. And this is all about the New York City Transit Authority and the objects. And I believe I was able to purchase this during some kind of crowdfunding thing when I was able to get in on it because that's how I first got into the rabbit hole of what you do. Or did I imagine that? That particular book was not crowdfunded. It was a different one. Right? Yeah. We did three. NASA. Right? Yeah. So NASA, the NYCTA, which is the New York City transit, authority book, and then the EPA book, those were all crowdfunded on Kickstarter. And we were fortunate enough, like, that one that you're holding was the one that we published on our own once we sort of became a bit of a grown up company. So I can't remember how I came up on your books and your ideas before I actually even knew who you were. I have all four, I believe. And I was looking through the house desperately, like, where is it? Half the books are at the office, the other half of the house. Luckily, I have one so I can I can show our audience? We don't always have props I can hold up here. So what I'm going to describe to our audience who are listening to this on the pod is I think beautiful, straightforward, flat lays or documents, tickets, all kinds of objects. And they can be works of art themselves as still lifes or ready made, just objects that you can find. And they're they're just documented here because as a collector of things, it would take forever for me to come to any resemblance of the collection you've been able to put together and you photograph it. So when you're preserving and you're sharing and you're giving us an opportunity to look into the past and documenting so well. So, Jesse, first of all, welcome to the pod. And I just wanted to ask you, if people don't know who you are, can you introduce yourself and tell us a little bit of your backstory, and we'll take it from there? Sure. Yeah. Thanks for having me. Yeah. It's a real pleasure to be on. So I do wear quite …

Get the full transcript (12,710 words) + summary by email — free

One-time email with the complete transcript and AI summary of this episode. No account needed.

One email, no spam. We’ll also show you what SignalCast does.

Browse all The Futur transcripts →

You just read a 3-minute summary of a 67-minute episode.

Get The Futur summarized like this every Monday — plus up to 2 more podcasts, free.

Pick Your Podcasts — Free

Keep Reading

Books, tools, and gear mentioned in this episode

SignalCast may earn commission on purchases via these links.

Tools

  • StandardsBy guest
    Jesse Reed discusses building three interconnected companies: Standards Manual publishing imprint, Order design agency, and Standards digital guidelines platform.

company

  • OrderBy guest
    Jesse Reed discusses building three interconnected companies: Standards Manual publishing imprint, Order design agency, and Standards digital guidelines platform.
  • This approach, learned at Pentagram managing numerous simultaneous projects, prevents burnout and maintains creative energy.
  • Jesse Reed discusses building three interconnected companies: Standards Manual publishing imprint, Order design agency, and Standards digital guidelines platform.
  • Change OrderBy guest
    Reed reveals Standards Manual never applies for design awards, instead redirecting that budget toward Change Order—an initiative providing heavily reduced or pro bono work for nonprofits and NGOs.

More from The Futur

We summarize every new episode. Want them in your inbox?

Similar Episodes

Related episodes from other podcasts

Explore Related Topics

This podcast is featured in Best Business Podcasts (2026) — ranked and reviewed with AI summaries.

You're clearly into The Futur.

Every Monday, we deliver AI summaries of the latest episodes from The Futur and 192+ other podcasts. Free for one show.

Start My Monday Digest

No credit card · Unsubscribe anytime