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NVIDIA AI Podcast

Telenor's Kaaren Hilsen on Launching Norway’s First AI Factory - Ep. 247

23 min episode · 2 min read
·
Telenor's Kaaren Hilsen

Episode

23 min

Read time

2 min

Topics

Health & Wellness, Remote Work, Relationships

AI-Generated Summary

Key Takeaways

  • Startup velocity in telco: Telenor created a separate legal entity and adopted startup principles with speed over perfection, moving from concept to first customers in eight months versus traditional telco timelines of years for infrastructure projects.
  • Three-pillar value proposition: The AI factory differentiates by combining sovereignty (Norwegian soil data processing), security (135-question security audits for enterprise customers), and sustainability (excess data center heat redirected to district heating for local homes) in one offering.
  • Customer qualification criteria: Target customers must solve specific business problems with sensitive data requirements, not exploratory GPU access. Early customers include Hive Autonomy for logistics robotics, Capgemini for voice translation in healthcare and police sectors, and municipal government applications.
  • Heat recapture infrastructure: Telenor partners with Hafslund power company and High-tech Vision to build data centers where excess computational heat gets captured and redistributed through district heating systems, addressing the fact that data center emissions now match global airline industry levels.

What It Covers

Karen Hilsen explains how Telenor built Norway's first AI factory in under one year, combining sovereign data control, renewable energy infrastructure, and secure cloud services to accelerate Nordic AI adoption.

Key Questions Answered

  • Startup velocity in telco: Telenor created a separate legal entity and adopted startup principles with speed over perfection, moving from concept to first customers in eight months versus traditional telco timelines of years for infrastructure projects.
  • Three-pillar value proposition: The AI factory differentiates by combining sovereignty (Norwegian soil data processing), security (135-question security audits for enterprise customers), and sustainability (excess data center heat redirected to district heating for local homes) in one offering.
  • Customer qualification criteria: Target customers must solve specific business problems with sensitive data requirements, not exploratory GPU access. Early customers include Hive Autonomy for logistics robotics, Capgemini for voice translation in healthcare and police sectors, and municipal government applications.
  • Heat recapture infrastructure: Telenor partners with Hafslund power company and High-tech Vision to build data centers where excess computational heat gets captured and redistributed through district heating systems, addressing the fact that data center emissions now match global airline industry levels.

Notable Moment

Hilsen received executive approval to build the AI factory with zero initial funding or team, requiring her to establish success metrics publicly at a town hall by spontaneously committing to sign two customers within the year.

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Episode Transcript

Hello, and welcome to the NVIDIA AI podcast. I'm your host, Noah Kravitz. In late two thousand twenty four, the Telenor AI factory was officially launched. The AI factory is Norway's first sustainable, sovereign, and secure generative AI cloud service, designed to enhance AI adoption for both internal operations and external customers, and to provide local AI computing capabilities to the Nordic region. With us to share the story behind the Telenor AI factory and to discuss the impact responsible AI is set to have on the country of Norway and the Nordic region more broadly is Karen Hilson. Karen is the chief innovation officer and head of the AI factory at Telenor, and she's also set to speak at NVIDIA GTC twenty twenty five as part of a session titled Accelerating Sovereign AI Factories, Insight from Telco Case Studies. Karen, welcome to the AI podcast, and thank you so much for taking the time to join us. Thanks, Noah. Well, what an introduction. Well, you know, it's hard because I I try to, you know, I wanna give you your credit, give you your flowers as they say. But but our guests, and and you're no exception, have done so much. It's hard to cram it all in there. But it's all genuine. We're delighted to have you on the podcast. It's great to be here, Lara. So before we get into the story of the AI factory, which I'm really excited to hear from you, maybe you can start by telling us a little bit about your own background and your journey into AI, and then we can talk about Telenor. Yeah. I mean, the journey into AI, I mean, do we all end up here is Right. A bit of the question, but is is that my journey is, maybe being shortly, but I've been working in the the telco industry and with Telenor now for twenty five years across the globe in many different continents and sort of moving back to Norway, a couple of years ago. And in the last few years, I've been working very much with innovation, with sustainability, and these things. And, a bit of a fun fact, I was actually sort of read up the the other day that in, was it 2023 that emissions that data centers have actually reached the same level as emissions as the global airline industry. And that was a bit of a an eye opener for me. I don't know if it's fact or fixed, but it just sort of got me thinking. And, and and I see with the the AI now sort of driving demand and everything, the the data center is gonna increase. And then I was thinking, well, okay. But then we need to how can we do this responsibly? And Right. As I said, my journey is where I was working a lot with sustainability and how we can actually use our digital infrastructure in the green shift. And then …

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