Justin’s Nut Butter: Justin Gold. He Was Waiting Tables, Then...He Reinvented Peanut Butter.
Episode
87 min
Read time
3 min
Topics
Relationships, Investing, Startups
AI-Generated Summary
Key Takeaways
- ✓First retail entry strategy: When distributors like UNFI require 30–40 store minimums before onboarding, bypass them entirely by offering to self-deliver, personally stock shelves, and run in-store demos at zero cost to the buyer. Justin used this approach to get into 25 stores across Colorado before UNFI would work with him, turning a structural barrier into a competitive advantage through direct relationship-building.
- ✓Product placement over product quality: Moving squeeze packs from the energy bar aisle to directly beside peanut butter jars transformed stagnant sales into consistent velocity. Consumers in the energy aisle didn't recognize the product category; next to jars, they understood it instantly. Placement determines comprehension — if customers can't immediately categorize a product, they won't buy it regardless of quality or packaging.
- ✓Trial size as a sales engine: The number one reason customers purchased Justin's squeeze packs was not portability or portion control — it was risk-free trial of a higher-priced product like almond butter. A $1–2 squeeze pack converted skeptical shoppers into repeat jar buyers. Founders with premium-priced products should consider a low-cost trial SKU as a customer acquisition tool, not just a convenience format.
- ✓Relationship memory as a sales system: Justin maintained a physical notebook with the names, physical descriptions, and personal details of every store buyer he met across the country. Before revisiting a store, he memorized those notes. Buyers recalled by name and personal detail became advocates. This low-tech CRM approach directly drove shelf placement in competitive retail environments where dozens of brands compete for buyer attention.
- ✓Naming and simplicity drive sales: Justin's first product line excluded plain peanut butter because flavors were the brand's differentiator. Farmers market feedback revealed customers wanted an everyday option. Renaming it "classic" rather than "plain" — a single word change — made it the brand's top-selling SKU. Product naming shapes perceived value; "plain" signals absence while "classic" signals reliability and intentional quality.
What It Covers
Justin Gold, a former waiter in Boulder, Colorado, builds Justin's Nut Butter from a home food processor experiment into a $280 million brand acquired by Hormel in 2016. The episode traces his path from $35,000 in family funding through squeeze pack innovation, Starbucks distribution, and a recent return to the brand he founded.
Key Questions Answered
- •First retail entry strategy: When distributors like UNFI require 30–40 store minimums before onboarding, bypass them entirely by offering to self-deliver, personally stock shelves, and run in-store demos at zero cost to the buyer. Justin used this approach to get into 25 stores across Colorado before UNFI would work with him, turning a structural barrier into a competitive advantage through direct relationship-building.
- •Product placement over product quality: Moving squeeze packs from the energy bar aisle to directly beside peanut butter jars transformed stagnant sales into consistent velocity. Consumers in the energy aisle didn't recognize the product category; next to jars, they understood it instantly. Placement determines comprehension — if customers can't immediately categorize a product, they won't buy it regardless of quality or packaging.
- •Trial size as a sales engine: The number one reason customers purchased Justin's squeeze packs was not portability or portion control — it was risk-free trial of a higher-priced product like almond butter. A $1–2 squeeze pack converted skeptical shoppers into repeat jar buyers. Founders with premium-priced products should consider a low-cost trial SKU as a customer acquisition tool, not just a convenience format.
- •Relationship memory as a sales system: Justin maintained a physical notebook with the names, physical descriptions, and personal details of every store buyer he met across the country. Before revisiting a store, he memorized those notes. Buyers recalled by name and personal detail became advocates. This low-tech CRM approach directly drove shelf placement in competitive retail environments where dozens of brands compete for buyer attention.
- •Naming and simplicity drive sales: Justin's first product line excluded plain peanut butter because flavors were the brand's differentiator. Farmers market feedback revealed customers wanted an everyday option. Renaming it "classic" rather than "plain" — a single word change — made it the brand's top-selling SKU. Product naming shapes perceived value; "plain" signals absence while "classic" signals reliability and intentional quality.
- •Choosing partners over valuations: When raising institutional capital, Justin selected VMG Partners over higher offers because VMG had a documented track record scaling food brands including KIND Bar, PretzelCrisp, and Pirate's Booty. The firm's operational expertise in the natural food category outweighed deal terms. Founders evaluating investors should audit the investor's portfolio for category-specific scaling experience, not just capital size or valuation offered.
Notable Moment
After spending over a year and $75,000 developing squeeze packs — including borrowing from a roommate's parents — Justin watched shoppers in Whole Foods ignore the product entirely. Standing at the shelf for 30 minutes observing real behavior revealed the problem: wrong aisle, not wrong product. Two aisles over, sales began immediately.
Episode Transcript
Success is a journey, especially when it comes to your finances. One of the most common obstacles in our financial journey is dealing with high interest debt. It can often leave people feeling trapped, but it doesn't have to. If you're dealing with high interest debt, there is a way forward. A personal loan could consolidate all your high interest debt into one low interest monthly payment, helping you craft a road map to paying down your debt. It even comes with no fees required, getting you a financial win right away. Keep pushing on your journey to financial success. You could even get as soon as the same day funding. View your rate for a SoFi personal loan at sofi.com/guyroz. Loans originated by SoFi Bank NA, member FDIC. Terms and conditions apply. NMLS696891. Fast funds term apply at sofi.com/guyroz. This message is brought to you by Apple Card. For a limited time, when you get a new Apple Card and purchase AirPods Pro three at Apple, you can earn back the cost up to 250 daily cash. New AirPods Pro and up to $250 bonus daily cash back. Now that's music to my ears. Subject to credit approval, limitations and spend requirements apply. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City branch. Terms and more at apple.co/airpods. You can imagine the confusion when when you are studying to become a lawyer and then I moved to Colorado and I'm waiting tables and I'm like, yeah, yeah I'm getting closer to go back to school you know I'm in a college town now and everyone's yeah so then I come home and I'm like hey I've got something I want to show you guys I'm really excited about it and they're like oh you know is this a college application are you going back to school and I'm like and I take the lid off the shoe box and I'm like, I wanna make peanut butter. Welcome to How I Built This, a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built. I'm Guy Raz. And on the show today, how Justin Gold used his home food processor nut butter into a category defining brand. There's a strange thing that happens when you build something successful. And you'll hear this from a lot of founders. The chase, it never really ends. You get your first customer, and then you want a 100, you hit a million in sales, then you go for 10,000,000. The more you grow, the more complicated it gets. And the bar just keeps kind of moving. All of this was definitely true for Justin Gold. Justin started with a simple idea. He wanted to make a peanut butter that was better than the stuff sitting on the supermarket shelves. And at first, he just wanted to sell a few jars around Boulder, Colorado where he lived. At the time, he was waiting tables and working at the local …
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Books, tools, and gear mentioned in this episode
SignalCast may earn commission on purchases via these links. As an Amazon Associate, SignalCast earns from qualifying purchases.
Tools
“💼 SPONSORS [{'name': 'SoFi', 'url': 'https://sofi.com/guyroz'}]”
Products
“VMG had a documented track record scaling food brands including KIND Bar, PretzelCrisp, and Pirate's Booty.”
“VMG had a documented track record scaling food brands including KIND Bar, PretzelCrisp, and Pirate's Booty.”
company
“When raising institutional capital, Justin selected VMG Partners over higher offers because VMG had a documented track record scaling food brands including KIND Bar, PretzelCrisp, and Pirate's Booty.”
“VMG had a documented track record scaling food brands including KIND Bar, PretzelCrisp, and Pirate's Booty.”
“Justin's Nut Butter from a home food processor experiment into a $280 million brand acquired by Hormel in 2016.”
- Justin's Nut ButterBy guest
by Justin Gold
“Justin Gold, a former waiter in Boulder, Colorado, builds Justin's Nut Butter from a home food processor experiment into a $280 million brand acquired by Hormel in 2016.”
“Justin's path from $35,000 in family funding through squeeze pack innovation, Starbucks distribution, and a recent return to the brand he founded.”
“When distributors like UNFI require 30–40 store minimums before onboarding, bypass them entirely by offering to self-deliver, personally stock shelves, and run in-store demos at zero cost to the buyer.”
“After spending over a year and $75,000 developing squeeze packs — including borrowing from a roommate's parents — Justin watched shoppers in Whole Foods ignore the product entirely.”
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