20Sales: John McMahon on How to Hire, Train & Retain the Best Sales Reps | How Sales Changes in a World of AI | Sales Lessons from Snowflake and MongoDB | How to Create and Drive a Sales Process with Urgency

This is 20 sales with me, Harry Stebbings. Now 20 sales is the monthly show where we sit down with the best sales leaders to unpack how they hire, train, and retain the best sales teams. Joining me is a legend, John McMahon, widely regarded as one of the greatest enterprise software sales leaders of all time. He's the only person to have served as chief revenue officer at five public software companies. Today, he sits on the board of companies such as Snowflake and MongoDB and also mentors and influences, a who's who of modern SaaS sales leaders. This was one of my favorites to do in a long time. He's just the sage of our business and has taught so many of the great sales leaders today. But before we dive into the show today, is your finance team a cost center tied up in enforcing policies, bogged down by cumbersome processes, and drowning in operational busy work? Well, what if you could unlock seamless strategic finance that actually fuels your business growth? This is why leading global growth companies use PayHawk, the finance orchestration platform that unifies global spend management with conversational AI to deliver best user experience for everybody dealing with company spending. Finance teams using PayHawk report a major shift from operational to strategic work. New AI agents for each finance role handle the busy work acting with the same governance as your finance team, like having a small team of expert assistants that work twenty four seven, but also providing an exceptional user experience to your employees. PayWalk is built for growth and enterprise businesses that operate globally. No six month implementations, no consultant that operate globally. No six month implementations, no consultant dependencies, just immediate finance transformation that scales with your business. Leading growth companies like Vinted, Wallbox, and hundreds more across 32 countries use PayHawk to move finance forward, not just keep up. Ready to turn your finance processes into a competitive advantage? PayHawk is offering a staggering 30% discount to everybody switching from a qualifying expense management or company card provider who mentioned the 20 VC podcast. Visit payhawk.com/switch to learn more and make the intelligent switch today. And while Payhawk keeps your books on point, Miro turns that same clarity into teamwork that actually flows. You know what kills momentum? It's not a lack of ideas. It's the chaos between the idea and actually executing on it. My fund was stuck in this loop. Great investment theses, endless partner alignment calls, scattered deal memos across 10 different tools. We were moving at the speed of bureaucracy, not at the speed we needed to to win deals. Then we started using Miro's innovation workspace and honestly it changed how we operate. So here's what clicked. Miro AI doesn't just give you a blank canvas to dump ideas. It actively helps you structure your thinking. We used it to synthesize founder interviews and diligence notes, pull out key patterns, and turn them …