ReThinking: Fixing social media with Pinterest CEO Bill Ready
Episode
35 min
Read time
3 min
Topics
Health & Wellness, Investing, Leadership
AI-Generated Summary
Key Takeaways
- ✓Algorithm redesign for conscious choice: Pinterest shifted from maximizing view time to tracking deliberate user actions like saves and clicks, appealing to conscious thought rather than instinctual reactions. This change surfaced self-help content and DIY projects instead of triggering material, proving users make healthier choices when asked explicitly rather than having algorithms exploit their immediate emotional responses to maximize engagement.
- ✓Private-only accounts for minors: Pinterest implemented mandatory private accounts for all users under 16 with no option to re-enable public settings, preventing strangers from contacting young users online. Despite initial stock price drops of 20 percent, this safety feature contributed to nearly doubling growth with Gen Z users within one year, as 48 percent of this demographic recognizes social media harms but feels trapped by collective action problems.
- ✓Phone-free schools implementation: Research from over 400 Norwegian middle schools shows smartphone bans reduce bullying for both genders while improving girls' grades and mental health outcomes. Arkansas and other US states report similar results, with teachers noting schools sound like childhood again as students talk between classes instead of staring at devices, though implementation requires navigating initial high anxiety from all stakeholders.
- ✓Diversity by default in content: Pinterest serves body type ranges, skin tone ranges, and hair pattern searches in fashion and beauty content, showing users what average people look like rather than fashion models. This approach improves user engagement while allowing 570 million global users to see content tailored to their actual appearance, demonstrating that inclusive design drives both positive outcomes and business results simultaneously.
- ✓School hours intervention prompt: Pinterest displays prompts to users under 18 opening the app during school hours, encouraging them to return after school and providing links to disable all device notifications during those hours. This free market solution addresses distraction beyond Pinterest alone, investing in long-term user well-being rather than maximizing immediate engagement, proving business models can prioritize time well spent over total time spent.
What It Covers
Pinterest CEO Bill Ready explains how his platform redesigned social media algorithms to prioritize user well-being over engagement time. Ready advocates for phone-free schools, private-only accounts for users under 16, and measuring platforms by emotional impact rather than view duration, challenging industry norms around maximizing screen time.
Key Questions Answered
- •Algorithm redesign for conscious choice: Pinterest shifted from maximizing view time to tracking deliberate user actions like saves and clicks, appealing to conscious thought rather than instinctual reactions. This change surfaced self-help content and DIY projects instead of triggering material, proving users make healthier choices when asked explicitly rather than having algorithms exploit their immediate emotional responses to maximize engagement.
- •Private-only accounts for minors: Pinterest implemented mandatory private accounts for all users under 16 with no option to re-enable public settings, preventing strangers from contacting young users online. Despite initial stock price drops of 20 percent, this safety feature contributed to nearly doubling growth with Gen Z users within one year, as 48 percent of this demographic recognizes social media harms but feels trapped by collective action problems.
- •Phone-free schools implementation: Research from over 400 Norwegian middle schools shows smartphone bans reduce bullying for both genders while improving girls' grades and mental health outcomes. Arkansas and other US states report similar results, with teachers noting schools sound like childhood again as students talk between classes instead of staring at devices, though implementation requires navigating initial high anxiety from all stakeholders.
- •Diversity by default in content: Pinterest serves body type ranges, skin tone ranges, and hair pattern searches in fashion and beauty content, showing users what average people look like rather than fashion models. This approach improves user engagement while allowing 570 million global users to see content tailored to their actual appearance, demonstrating that inclusive design drives both positive outcomes and business results simultaneously.
- •School hours intervention prompt: Pinterest displays prompts to users under 18 opening the app during school hours, encouraging them to return after school and providing links to disable all device notifications during those hours. This free market solution addresses distraction beyond Pinterest alone, investing in long-term user well-being rather than maximizing immediate engagement, proving business models can prioritize time well spent over total time spent.
Notable Moment
Ready recounts working at age 13 in his parents' Kentucky auto repair shop, where he had to personally explain a mistake on a farmer's truck directly to the customer whose livelihood depended on that vehicle. This formative experience of facing real consequences shapes how he views Pinterest's 570 million users today, seeing each person rather than treating them as nameless data points to harvest value from.
Episode Transcript
With no fees or minimums on checking accounts, it's no wonder the Capital One bank guy is so passionate about banking with Capital One. If he were here, he wouldn't just tell you about no fees or minimums. He'd also talk about how most Capital One cafes are open seven days a week to assist with your banking needs. Yep. Even on weekends, it's pretty much all he talks about in a good way. What's in your wallet? Terms apply. See capital1.com/bank. Capital One, n a member, FDIC. This message is brought to you by Apple Card. Apple Card members can earn unlimited daily cash back on everyday purchases wherever they shop. This means you could be earning daily cash on just about anything, like a slice of pizza from your local pizza place or a latte from the corner coffee shop. Apply for Apple Card in the Wallet app to see your credit limit offer in minutes. Subject to credit approval, Apple Card issued by Goldman Sachs Bank USA, Salt Lake City branch. Terms and more at applecard.com. This episode is sponsored by Gab. We know that social media plays a role in today's youth mental health crisis. Teens now spend an average of nine hours a day on screens outside of school. That's essentially a full time job. But there's good news. There's a company called Gabb that's tackling the problem by doing something different. They're introducing tech in steps. Gabb's Kidsafe phones and watches are designed specifically for growing kids, starting with GPS enabled watches for younger children and evolving into phones with more features for tweens and teens, all with strong parental controls. Bottom line, you don't have to hand your kid a device made for an adult. Give them Gab so they can stay connected safely. Visit gab.com/worklife and use code work life for a special offer. That's gabb.com/worklife. I think of AI as a really powerful genie that sometimes grants wishes in ways you might not expect. And if the genie could be asked to go maximize your view time, like, why can't we try to tune the AI to help you feel better and maximize time well spent instead of total time spent? Hey, everyone. It's Adam Grant. Welcome back to Rethinking, my podcast with Ted on the science of what makes us tick. I'm an organizational psychologist, and I'm taking you inside the minds of fascinating people to explore new thoughts and new ways of thinking. Bill Reddy is the CEO of Pinterest and a passionate advocate for making social media safer and less stressful for everyone, young people in particular. I think social media as currently configured is unsafe for kids 16, full stop. Well, I wanna prove there's a different business model that you can actually make money on positivity, that you can do well by doing good. If we can prove that, I hope we can change the basis of competition. I met Bill at a dinner earlier this …
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