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The B2B Growth Show

Electronic Arts' ILLEGAL Marketing Campaign

7 min episode · 2 min read

Episode

7 min

Read time

2 min

Topics

Marketing

AI-Generated Summary

Key Takeaways

  • Marketing Risk Assessment: Verify legal compliance before executing publicity stunts, especially when shipping physical items across state lines. EA's brass knuckles were class one misdemeanors in multiple states, punishable by up to one year imprisonment, turning recipients into unwitting possessors of illegal weapons at their workplaces.
  • Crisis Management Failures: When a marketing mistake creates legal exposure, avoid compounding the problem. EA requested journalists return the brass knuckles by mail, which meant asking them to commit a second illegal act by shipping prohibited weapons through postal services, multiplying their legal liability instead of resolving it.
  • Budget Escalation Planning: Seventh generation console development required significantly larger teams and budgets due to improved graphics capabilities. The PlayStation 3's unique cell processor architecture made development particularly expensive, requiring sales far exceeding the original game's 2 million copies to achieve profitability and justify continued franchise investment.
  • Controversy Effectiveness Limits: Manufactured controversy does not guarantee sales success like organic controversy can. While Grand Theft Auto successfully leveraged controversy for commercial gain, The Godfather 2's brass knuckles stunt only amplified attention to mediocre reviews citing glitches, dated visuals, and lack of challenge, contributing to commercial failure and franchise cancellation.

What It Covers

Electronic Arts sent illegal brass knuckles to game journalists in 2009 while marketing The Godfather 2, creating legal liability for recipients. The stunt backfired as the game sold only 246,000 copies across platforms and killed the franchise permanently.

Key Questions Answered

  • Marketing Risk Assessment: Verify legal compliance before executing publicity stunts, especially when shipping physical items across state lines. EA's brass knuckles were class one misdemeanors in multiple states, punishable by up to one year imprisonment, turning recipients into unwitting possessors of illegal weapons at their workplaces.
  • Crisis Management Failures: When a marketing mistake creates legal exposure, avoid compounding the problem. EA requested journalists return the brass knuckles by mail, which meant asking them to commit a second illegal act by shipping prohibited weapons through postal services, multiplying their legal liability instead of resolving it.
  • Budget Escalation Planning: Seventh generation console development required significantly larger teams and budgets due to improved graphics capabilities. The PlayStation 3's unique cell processor architecture made development particularly expensive, requiring sales far exceeding the original game's 2 million copies to achieve profitability and justify continued franchise investment.
  • Controversy Effectiveness Limits: Manufactured controversy does not guarantee sales success like organic controversy can. While Grand Theft Auto successfully leveraged controversy for commercial gain, The Godfather 2's brass knuckles stunt only amplified attention to mediocre reviews citing glitches, dated visuals, and lack of challenge, contributing to commercial failure and franchise cancellation.

Notable Moment

EA initially responded to the brass knuckles controversy by requesting journalists return the illegal weapons through the mail, which would have required recipients to commit a second federal crime by shipping prohibited items through postal services, demonstrating poor crisis management.

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