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Foundr

630: (Solo) How to Find People Who Actually Care About Your Business

10 min episode · 2 min read

Episode

10 min

Read time

2 min

Topics

Career Growth, Investing, Startups

AI-Generated Summary

Key Takeaways

  • Detecting care in candidates: Look beyond skills to identify energy, initiative, and ownership during interviews. Candidates who research your business thoroughly, ask detailed questions, recall specific metrics quickly, and demonstrate domain expertise show genuine investment. Verify their claims by speaking with previous employers about actual impact versus inherited traction.
  • Culture through standards: Your worst performer sets the baseline standard that everyone else will match. Build high-performance culture by hiring slowly, maintaining elevated expectations, and moving on from underperformers quickly. Culture manifests in what you reward, recognize, and refuse to tolerate, not perks like snacks or table tennis tables.
  • Ownership over micromanagement: Assign team members complete ownership of campaigns, launches, projects, and systems rather than task lists. People invest more effort when they control entire outcomes and can call something their own. Align company goals with individual personal goals to create mutual investment in success and long-term commitment.
  • Incentive alignment: Structure compensation to create significant upside for employee success through employee stock options, profit sharing, or other ownership mechanisms. Mission-driven purpose gets people engaged, but financial incentives tied to performance ensure they go the extra mile. Discover what motivates each person individually and customize accordingly.

What It Covers

Nathan Chan addresses the challenge of finding employees who genuinely care about your business. He shares lessons from scaling Foundr, including insights from IQ Bar's founder who built a hundred-million-dollar company with just twelve full-time employees through strategic hiring.

Key Questions Answered

  • Detecting care in candidates: Look beyond skills to identify energy, initiative, and ownership during interviews. Candidates who research your business thoroughly, ask detailed questions, recall specific metrics quickly, and demonstrate domain expertise show genuine investment. Verify their claims by speaking with previous employers about actual impact versus inherited traction.
  • Culture through standards: Your worst performer sets the baseline standard that everyone else will match. Build high-performance culture by hiring slowly, maintaining elevated expectations, and moving on from underperformers quickly. Culture manifests in what you reward, recognize, and refuse to tolerate, not perks like snacks or table tennis tables.
  • Ownership over micromanagement: Assign team members complete ownership of campaigns, launches, projects, and systems rather than task lists. People invest more effort when they control entire outcomes and can call something their own. Align company goals with individual personal goals to create mutual investment in success and long-term commitment.
  • Incentive alignment: Structure compensation to create significant upside for employee success through employee stock options, profit sharing, or other ownership mechanisms. Mission-driven purpose gets people engaged, but financial incentives tied to performance ensure they go the extra mile. Discover what motivates each person individually and customize accordingly.

Notable Moment

Chan reflects on hiring someone who struggled at Foundr but excelled elsewhere with multiple promotions, prompting him to examine what standards he set and what mediocre behaviors he inadvertently endorsed by allowing them to continue unchecked.

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Episode Transcript

Hey, founder fam. I want to talk to you about something super exciting. We're officially partnered with Omnisend, the email marketing and SMS platform built specifically for ecommerce founders. We've been recommending Omnisend to founder students for a while now because it just works. Whether you're launching your first store or you're scaling to 7 figures, it really helps you automate your marketing and get real results. Did you know on average, Omnisend customers make $68 for every $1 they spend, which is an insanely good return on investment? And because you're part of the founder community, you get 50% off your first three months with the code founder 50. Just head to omnisend.com/ founder without the e to get started. Alright? Now let's jump back into the show. Hey, founder fam. Nathan here. So if you're at the stage where you're starting to scale your business, you're starting to grow it, and the biggest question on your mind is, how do I find great people? How do I hire a players? And how do I find people that are gonna care as much as I do about my business? Then this episode is for you. Hear the stories. Learn the proven methods and accelerate your growth and future through entrepreneurship. Welcome to the founder podcast with Nathan Chen. This is something that's been on my mind recently, and we've been looking, you know, for great people at Foundr. We're always hiring, and we've got some really exciting things happening. And I'm so proud of the culture that we're building here of not just a players, but people that deeply care about what we're doing at Foundr on not just a professional level, but a personal level as well. But here's the truth that we need to hear sometimes as founders and entrepreneurs is you can't scale your business alone. And for me, personally, it's not enough to hire people that are just good at their job. You need people who are deeply invested and really treat your business like it's their own, and that's actually hard to find. And no one's gonna care about your business as much as you do. But I was having a really interesting conversation with the founder, and his name's Will. He's, found a company called IQ Bar, and he started a company that's doing over a $100,000,000 a year now, and he's only got 12 full time employees. And he said I said, man, how do you do that? And he's like, honestly, dude, you need to focus on finding people fundamentally that just care so much about your business. And it really got me thinking. Right? Like, all the people that have hired a founder, all of the illustrators, all these great peoples and the best people who have hired, they just care so much. And it's rare to find, but it's not impossible. And I've made so many hiring mistakes over the years. I've paid, you know, half $1,000,000 a year …

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