Brené with Megan Reitz and John Higgins on Leading in an Age of Employee Activism
Episode
73 min
Read time
2 min
Topics
Relationships, Leadership, Software Development
AI-Generated Summary
Key Takeaways
- ✓Six Response Categories: Organizations respond to employee activism through six patterns: nonexistent (leaders unaware activism exists), suppression (silencing voices overtly or covertly), facadeism (making statements without action), defensive engagement (minimum legal compliance), dialogic engagement (collective decision-making with employees), and stimulating activism (organizational identity as activist).
- ✓The Optimism Bubble: Senior leaders consistently overestimate how much employees speak up and underestimate unspoken challenges. Junior employees rate organizational openness significantly lower than executives do, creating dangerous blind spots where leaders believe dialogue exists while employees experience suppression, preventing necessary organizational change.
- ✓Speaking Up is Relational: Employee voice depends entirely on how leaders show up. One research participant reported that after someone spoke up, they disappeared from the organization. Leaders must interrogate their own reactions to activism before responding, as their comfort level directly determines whether employees can find their voice.
- ✓ACTIF Framework Components: Authority (power distribution and whether leaders use power-over or power-with approaches), Concern (what matters to stakeholders without assuming you know), Theory of change (whether organizations exist independent of society or as part of it), Identity (rule-maker versus rule-taker), Field (global and local events influencing organizational agenda).
- ✓Direct Manager Impact: The single strongest predictor of whether employees feel heard is their direct line manager relationship, not CEO statements or company policies. Managers determine daily whether people contribute ideas, raise problems, or stay with the organization, making every team leader responsible for creating speak-up cultures.
What It Covers
Brené Brown interviews professors Megan Reitz and John Higgins about their research on employee activism in organizations, exploring their six-category taxonomy of organizational responses and the ACTIF framework for navigating activism dynamics.
Key Questions Answered
- •Six Response Categories: Organizations respond to employee activism through six patterns: nonexistent (leaders unaware activism exists), suppression (silencing voices overtly or covertly), facadeism (making statements without action), defensive engagement (minimum legal compliance), dialogic engagement (collective decision-making with employees), and stimulating activism (organizational identity as activist).
- •The Optimism Bubble: Senior leaders consistently overestimate how much employees speak up and underestimate unspoken challenges. Junior employees rate organizational openness significantly lower than executives do, creating dangerous blind spots where leaders believe dialogue exists while employees experience suppression, preventing necessary organizational change.
- •Speaking Up is Relational: Employee voice depends entirely on how leaders show up. One research participant reported that after someone spoke up, they disappeared from the organization. Leaders must interrogate their own reactions to activism before responding, as their comfort level directly determines whether employees can find their voice.
- •ACTIF Framework Components: Authority (power distribution and whether leaders use power-over or power-with approaches), Concern (what matters to stakeholders without assuming you know), Theory of change (whether organizations exist independent of society or as part of it), Identity (rule-maker versus rule-taker), Field (global and local events influencing organizational agenda).
- •Direct Manager Impact: The single strongest predictor of whether employees feel heard is their direct line manager relationship, not CEO statements or company policies. Managers determine daily whether people contribute ideas, raise problems, or stay with the organization, making every team leader responsible for creating speak-up cultures.
Notable Moment
A senior global executive participated in an advantage blindness exercise, stepping forward for each unearned advantage. He ended far ahead of colleagues. Six months later, he called the facilitator to say it was the most shameful experience, realizing his success stemmed partly from systemic advantages.
Episode Transcript
Hi, everyone. I'm Brene Brown, and this is Dare to Lead. Very interesting conversation for us today. I'm talking with Megan Raitz, a professor of leadership and dialogue, and John Higgins, an independent researcher, coach, consultant, and author. They've published several articles together, including the one that we're gonna talk about today, which is Leading in an Age of Employee Activism. It's an article that I came across in the MIT Sloan Management Review. I thought it was so interesting. And as an employer and an activist, you know, my entire team is filled with organizers and activists. This is a really big issue. And, mercifully, it's not going away. Unfortunately, not a lot of leaders have the skills to lean into it and lead through it. And a lot of organizations are, how do you say, not walking the talk and leveraging kind of the goodwill of some really important movements, but not doing the work internally. And so we're gonna talk about that today. It's such a compelling conversation. I'm glad you're with us. Avoiding your unfinished home projects because you're not sure where to start? Thumbtack knows homes, so you don't have to. Don't know the difference between matte paint finish and satin, or what that clunking sound from your dryer is? With Thumbtack, you don't have to be a home pro. You just have to hire one. You can hire top rated pros, see price estimates, and read reviews all on the app. Download today. Support for this show comes from Odoo. Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other? Introducing Odoo. It's the only business software you'll ever need. It's an all in one fully integrated platform that makes your work easier. CRM, accounting, inventory, e commerce and more. And the best part? Odoo replaces multiple expensive platforms for a fraction of the cost. That's why over thousands of businesses have made the switch. So why not you? Try Odoo for free at odoo.com. That's odoo.com. Before we jump into the conversation, let me tell you a little bit about our guests. Megan Raitz is a professor of leadership and dialogue at Holt International Business School. She is on the Thinkers 50 ranking of Global Business Thinkers, where her work with John Higgins on activism was recently shortlisted as one of the year's breakthrough ideas and is ranked in HR Magazine's most influential thinkers listing. Her recent books are Dialogue and Organizations, Developing Relational Leadership, which draws on her doctoral thesis, Mind Time. And her most recent book is actually with John called Speak Up, Say What Needs to be Said and Hear What Needs to be Heard, which was shortlisted for the CMI Management Book of the Year. John Higgins is a researcher into the use and abuse of power in the workplace, and how it shapes who has a voice and who gets silenced. He's worked alongside Megan since …
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