20VC: Hims & Hers: $4.3BN Market Cap on $2.3BN of Revenue: The Comeback | Why Being Public is 10x Better | The Death of the "Strategy" Hire | Why Performance Marketing is Worse than Brand Marketing with Andrew Dudum

One of the things I learned earliest in my career is if you can't hire people that are smarter than you, you will fail. You know, I think what you gain confidence in with brand marketing over time is that consistency is required. Yeah. The whole thing is totally fucked. Right? If you look at the existing system in The US This is 20 VC with me, Harry Stebbings. Now, I am so excited for the show today. We have Andrew Dunham, founder and CEO of HIMSS on the show. HIMSS are reinventing healthcare but wow, it's been a tough six months. They are down 666%. They've got a market cap of 4,350,000,000.00 as of today, but they do over 2,300,000,000.0 in revenue. It's nuts. I'm so excited to sit down with Andrew today where we discuss this and so much more. This was so much fun to do. But before we dive into the show today, you're in back to back meetings all day. You're trying to stay present, but you're also worried you'll forget the decision, the action item, the important next step. That's where Granola comes in. Granola is an AI powered notepad for meetings. You jot down rough notes like you always do, and in the background, Granola transcribes and turns them into really clear, useful notes when the meeting ends. No bots joining your call. No distractions. Just a clean notepad that helps you focus. During or after the call, you can chat with your notes. Ask Granola to pull out action items, help you negotiate, write a follow-up email even, or coach you using recipes which are pre made prompts. It's actually the same technology we use to create our podcast notes. Once you try it on a first meeting, it's really hard to go back. Head to granola.ai/20vc. That's granola.ai/20vc and get three months free with the code 20VC, that's 20VC. Once granola turns the conversation into clear notes, Fin turns that clarity into better customer support. If you're looking for a way to transform your customer service, let me introduce you to Fin, baby. Fin is the number one AI agent for customer service resolving up to 93% of customer queries automatically. There is no other agent that can do that. Not 93% of customer queries. Okay? No other agent can do that. So why choose Fin? Fin is the best performing AI agent for CS. Fin doesn't just answer questions. It takes actions. It automates the most complex customer queries like refunds, transaction disputes, technical troubleshooting with speed and reliability. I wish my team was speedy and reliable. Beats every competitor in every head to head bake off. Completely configurable and code optional setup. My word. I mean, the benefits just go on and on. It's easy and efficient implementation. It works on any help desk with no tedious migration needs. It's trusted by over 6,000 customer service leaders, including top AI companies like Anthropic, Lovable, Synthesia, Clay, Vanta. So if …