Chintan Turakhia

AI Summary

→ WHAT IT COVERS Chintan Turakhia, Senior Director of Engineering at Coinbase, details how he drove Cursor AI adoption across 1,000+ engineers by leading hands-on, running company-wide PR speed runs, and building custom Slack-based agents that compress the full cycle from user feedback to shipped code. → KEY INSIGHTS - **Leadership by demonstration:** Engineering leaders who mandate AI tool adoption without personal hands-on usage fail. Turakhia spent January through April 2025 using Cursor daily, identifying specific wins like automated PR creation from plain-language commands, then showed engineers concrete examples rather than issuing top-down directives. Credibility requires personal fluency before organizational change. - **PR Speed Run format:** To accelerate adoption, Turakhia ran a timed all-hands session where every engineer submitted one trivial PR using Cursor within 30 minutes. A team-level run produced 70 PRs; a company-wide run with 800 engineers produced 300–400 PRs. The format creates visible proof of velocity and breaks psychological inertia around AI tools. - **Target toil first:** AI adoption sticks when it eliminates work engineers already resent. Turakhia prioritized unit test generation, linting automation, and git command replacement as entry points. Removing these "soul-draining" tasks creates early wins that build habitual usage before engineers attempt more complex agent-driven workflows in their daily development cycles. - **Cycle time compression:** Coinbase reduced average PR review cycle time from 150 hours to roughly 15 hours — a 10x reduction — by combining AI-assisted authoring with structured review workflows. Turakhia measures AI impact through full ticket-to-user delivery time rather than lines of code, capturing every coordination, review, and deployment stage in one metric. - **Slack as adoption infrastructure:** Turakhia's team built an internal agent called Cloudbot that accepts commands directly in Slack, reads Linear tickets, queries Datadog, Sentry, Amplitude, and Snowflake, then authors PRs across multiple codebases. Routing AI workflows through Slack rather than separate tools makes adoption viral — colleagues observe outputs in real time and self-onboard organically. → NOTABLE MOMENT During a live user call, Turakhia authored and shipped a fix before the 30-minute conversation ended, then asked the user to reload the app to confirm the change. The story reframes what "fast feedback loops" actually means in practice for product teams. 💼 SPONSORS [{"name": "WorkOS", "url": "https://workos.com"}, {"name": "Rovo by Atlassian", "url": "https://rovo.com"}] 🏷️ AI Adoption, Engineering Velocity, Developer Tools, Agentic Workflows, Engineering Leadership