Alison Wood Brooks

AI Summary

→ WHAT IT COVERS Harvard Business Review's Women at Work explores how to ask purposeful questions that demonstrate executive presence and strategic thinking. Program manager Megan seeks guidance from conversation scholar Alison Wood Brooks on moving beyond execution-focused questions to ones that showcase leadership potential and advance her career trajectory. → KEY INSIGHTS - **Group versus one-on-one dynamics:** Coordination challenges and shame risks grow exponentially as group size increases. Women and lower-status employees feel more comfortable and powerful in smaller intimate conversations. Leverage one-on-one settings before or after large meetings to ask sensitive questions where both parties feel safer and conversations become more productive without performance pressure. - **Forward-looking advice versus backward-looking feedback:** Request advice rather than feedback when seeking input on your performance. Asking what someone would recommend for future situations feels collaborative and less harsh than critiquing past actions. This reframe makes people more willing to offer constructive suggestions without triggering defensiveness, resulting in more specific and actionable guidance for improvement. - **Never-ending follow-ups technique:** Good conversationalists ask multiple follow-up questions on single topics rather than moving on after one answer. Use simple prompts like can you say more, what were you thinking, or tell me your perspective to dig deeper. This pattern of sustained questioning gets past superficial responses and extracts valuable strategic information that initial questions rarely uncover. - **Strategic question framing dimensions:** Structure questions along specific axes to demonstrate strategic thinking: thinking versus feeling, positive versus negative outcomes, different stakeholder perspectives, and past-present-future timelines. Brainstorm which dimensions matter most before meetings. Asking what would have to be true for this initiative to succeed shows investment in organizational goals and analytical capability. - **Trailing off signals thoughtfulness:** Filler words, umms, and incomplete sentences represent natural dialogue where speakers formulate ideas in real-time. This conversational style reads as warm and thoughtful rather than unprepared. Virtual meetings amplify self-consciousness because muted participants provide no verbal back-channel feedback. Accept that polished crispness is one style among many valid approaches to purposeful questioning. → NOTABLE MOMENT Alison Wood Brooks challenges the myth of naturalness around skilled communicators. When observing colleagues who ask crisp, articulate questions effortlessly, people assume it comes naturally. The reality involves extensive preparation before meetings, intense effort during conversations, and deliberate follow-up work. What appears spontaneous represents a lifetime of practiced skill, not innate talent. 💼 SPONSORS [{"name": "Deel", "url": "deel.com/hbr"}] 🏷️ Executive Presence, Strategic Communication, Career Advancement, Conversation Skills, Leadership Development