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The Startup Chat

522: How to Improve Cashflow During a Crisis

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Read time

2 min

Topics

Career Growth, Startups, Sales & Revenue

AI-Generated Summary

Key Takeaways

  • Financial literacy baseline: Founders must learn to read profit and loss statements and review them at least monthly, preferably weekly during crises. Understanding cash burn rate and bank balance at all times is non-negotiable for managing company survival.
  • Vendor renegotiation persistence: Approach every vendor to negotiate lower prices and extended payment terms, then renegotiate again every two weeks if initially rejected. Discounts can expand from 5% to 25% through persistent follow-up with multiple stakeholders involved in outreach.
  • Prepayment incentive strategy: Offer customers significant discounts for annual prepayments instead of monthly contracts. Close.com achieved four consecutive record prepayment months by positioning prepaid deals as limited-time crisis opportunities, dramatically improving cash position without complex sales tactics.
  • Infrastructure cost audits: Software companies can save four to five figures monthly by auditing Amazon Web Services, Google Cloud, or Azure for unused servers and instances. Hiring a DevOps specialist can pay back their monthly salary within 30 days through infrastructure optimization alone.

What It Covers

Steli Efti and Hiten Shah share tactical strategies for improving startup cash flow during economic crises, covering financial literacy requirements, expense negotiation tactics, prepayment strategies, and hidden cost reduction opportunities.

Key Questions Answered

  • Financial literacy baseline: Founders must learn to read profit and loss statements and review them at least monthly, preferably weekly during crises. Understanding cash burn rate and bank balance at all times is non-negotiable for managing company survival.
  • Vendor renegotiation persistence: Approach every vendor to negotiate lower prices and extended payment terms, then renegotiate again every two weeks if initially rejected. Discounts can expand from 5% to 25% through persistent follow-up with multiple stakeholders involved in outreach.
  • Prepayment incentive strategy: Offer customers significant discounts for annual prepayments instead of monthly contracts. Close.com achieved four consecutive record prepayment months by positioning prepaid deals as limited-time crisis opportunities, dramatically improving cash position without complex sales tactics.
  • Infrastructure cost audits: Software companies can save four to five figures monthly by auditing Amazon Web Services, Google Cloud, or Azure for unused servers and instances. Hiring a DevOps specialist can pay back their monthly salary within 30 days through infrastructure optimization alone.

Notable Moment

One founder hired a DevOps specialist whose entire monthly salary was recovered within the first 30 days solely through identifying and eliminating wasteful cloud infrastructure spending that had accumulated unnoticed across multiple server instances.

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Episode Transcript

Everybody. This is Steli Efti. And this is Heaton Shaw, and I'm gonna let you say it, Steli. Cash is king. I think we like talking about more than just sales and marketing. We just wanna bullshit and chat about business and life. And, hopefully, while we're doing that, provide a lot of value to people. The world's best business podcast. Oh. Oh, shit. For people trying to get shit done. Yeah. We don't wanna give you feedback that's bullshit. And we want you to do your best. Yes. So that's what we're gonna talk about on the start up chat today. And, yeah, wow, like, that that statement is more true than ever. Never is cash more king than during a crisis. Right? I mean, it's always king, but during difficult times, even more so. So, you know, we thought it might be useful for us to just share a couple of things that we have either done ourselves with our businesses or have seen others do successful during these times in order to improve their cash positions, to improve their cash flow, to just, you know, strengthen their companies and their start ups to financially be able to make it through whatever rough waters we still have ahead of us. Right? So for you, if I come to you, Heaton, and I'm like, hey. You know, I have a start up with revenue, with customers, with cost. We need to improve our cash flow position. What are kind of the go to tips that you would give? I know that this is you know, every case is different. But in general, what what's some of the things that you've seen people do or you've done yourselves with your companies that can make a big difference during these times on improving cash flow? Yeah. I mean, you know oh god. The reason I say that sorry, god. But is, wow. There are founders and business people out there that say that have said they get confused when they look at a p and l, a profit and loss statement. Mhmm. So step one, stop saying that. Just just I don't like, it's not a tool you need. You just need to go spend the time, get your P and L for dummies book or whatever, and learn how to read a P and L. It is not hard. Full stop. Period. I could teach my 10 year old how to read a P and L if I needed to. And so I know I'm getting a little serious about this shit, but, like, man, I I get so frustrated when I hear someone tell me that they're a business person. They're responsible for cash, and they say that the PNL or whatever, accounting statements or whatever confuses them. It's like, okay. Well, it's your responsibility. This is your job. Managing cash is your job. Even if you have a finance person or whatever, you know, happen to be lucky …

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Books, tools, and gear mentioned in this episode

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Tools

  • by Google

    Software companies can save four to five figures monthly by auditing Amazon Web Services, Google Cloud, or Azure for unused servers and instances.
  • by Amazon

    Software companies can save four to five figures monthly by auditing Amazon Web Services, Google Cloud, or Azure for unused servers and instances.
  • by Microsoft

    Software companies can save four to five figures monthly by auditing Amazon Web Services, Google Cloud, or Azure for unused servers and instances.

company

  • Close.com achieved four consecutive record prepayment months by positioning prepaid deals as limited-time crisis opportunities, dramatically improving cash position without complex sales tactics.

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