The Botched Software Update That Cost $600 Million
Episode
20 min
Read time
2 min
Topics
Software Development
AI-Generated Summary
Key Takeaways
- ✓What went wrong with Sonos' app redesign?
- ✓How did the software failure impact the company?
- ✓What lessons emerge from this tech disaster?
What It Covers
Sonos releases disastrous app update in May 2024 that breaks basic speaker functions, costs company $600 million, triggers layoffs and CEO resignation.
Key Questions Answered
- •What went wrong with Sonos' app redesign?
- •How did the software failure impact the company?
- •What lessons emerge from this tech disaster?
Notable Moment
New CEO Tom Conrad demonstrates extreme product loyalty by having Sonos headphones permanently tattooed on his body before joining the company as chief executive.
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