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The James Altucher Show

From the Archive: Sara Blakely on Fear, Failure, and the First Big Win

79 min episode · 2 min read
·
Sara Blakely

Episode

79 min

Read time

2 min

Topics

Relationships, Fundraising & VC, Design & UX

AI-Generated Summary

Key Takeaways

  • Reframing Failure: Blakely's father asked "what did you fail at this week" at dinner, teaching her that failure means not trying due to fear, not the outcome itself. This mindset enabled her to cold call manufacturers, stand-up comedy venues, and department store buyers without fear of rejection or embarrassment stopping her progress.
  • Cold Calling Technique: When cold calling for seven years selling fax machines door-to-door, Blakely used self-deprecation and vulnerability in the first 15-30 seconds to connect with prospects. She would say "I'm so uncomfortable right now, I know you don't want me here" which humanized the interaction and increased her success rate significantly.
  • Product Development Without Capital: Blakely started Spanx with $5,000, worked nights and weekends for two years before quitting her job, only left after landing Neiman Marcus and Saks Fifth Avenue accounts, wrote her own patent, and reinvested every sale into more inventory rather than raising venture capital, maintaining 100% ownership for sixteen years.
  • Protecting Ideas in Infancy: Blakely told no friends or family about Spanx for one full year, only sharing with patent attorneys and manufacturers who could help. She avoided inviting ego into the process by not defending or explaining the idea, spending that energy pursuing it instead, which prevented well-meaning criticism from killing the concept.
  • Strategic Word Choice for Sales: Blakely used "invent" instead of "design" and emphasized "patent pending" to make Spanx more newsworthy without advertising budget. She learned from stand-up comedy that changing one word could mean the difference between audience laughter or silence, applying this precision to all business communications and product naming decisions.

What It Covers

Sara Blakely shares how she built Spanx from $5,000 savings while selling fax machines, using cold calling skills, reframing failure through her father's teachings, and creating the Belly Art Project to empower women.

Key Questions Answered

  • Reframing Failure: Blakely's father asked "what did you fail at this week" at dinner, teaching her that failure means not trying due to fear, not the outcome itself. This mindset enabled her to cold call manufacturers, stand-up comedy venues, and department store buyers without fear of rejection or embarrassment stopping her progress.
  • Cold Calling Technique: When cold calling for seven years selling fax machines door-to-door, Blakely used self-deprecation and vulnerability in the first 15-30 seconds to connect with prospects. She would say "I'm so uncomfortable right now, I know you don't want me here" which humanized the interaction and increased her success rate significantly.
  • Product Development Without Capital: Blakely started Spanx with $5,000, worked nights and weekends for two years before quitting her job, only left after landing Neiman Marcus and Saks Fifth Avenue accounts, wrote her own patent, and reinvested every sale into more inventory rather than raising venture capital, maintaining 100% ownership for sixteen years.
  • Protecting Ideas in Infancy: Blakely told no friends or family about Spanx for one full year, only sharing with patent attorneys and manufacturers who could help. She avoided inviting ego into the process by not defending or explaining the idea, spending that energy pursuing it instead, which prevented well-meaning criticism from killing the concept.
  • Strategic Word Choice for Sales: Blakely used "invent" instead of "design" and emphasized "patent pending" to make Spanx more newsworthy without advertising budget. She learned from stand-up comedy that changing one word could mean the difference between audience laughter or silence, applying this precision to all business communications and product naming decisions.

Notable Moment

When the Neiman Marcus buyer seemed uninterested, Blakely asked her to come to the bathroom, went into a stall, and demonstrated Spanx on herself with cream pants showing before and after results. The buyer immediately said it was brilliant and ordered for seven stores.

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Episode Transcript

This isn't your average business podcast and he's not your average host. This is the James Altucher show. Presenting the archive, classic episodes that remain timeless. The raw, unfiltered conversations from the early days in which people shared their failures and showed us exactly how they rebuilt everything from the ground up. So, sitting at the dinner table with my brother, my dad would say, what did you fail at this week? And if we didn't have something that we had failed at, he would actually be disappointed. So the only failure for me feels like when I don't try something for fear. Like if I'm afraid to do it and I don't do it, then I failed. If I do it and it doesn't turn out great or I make a fool of myself or I embarrass myself or whatever, that that's not the failure. I'm gonna show you what my product can do in and out of clothes. And she followed me down the hall and I went in the stall with and without Spanx on with these cream pants and she took one look at it and goes, it's brilliant. And I remember one day, I was working twenty four hours, seven days a week, which you have to do with this for many, many years, but this was early on in my journey. And I just started crying in the aisle of Office Depot. I just literally sat there and wept, and this man was, like, buying folders or something. And he turned, he's like, honey, are you okay? And I was like, what is a bill of lading? So, Sarah, I'm always bad at the beginning of these things because I feel like at some point I need to let you speak, but I also have to introduce who you are. But I'll just start off by saying, not only am I a huge fan, I think you're one of the most incredible people ever. And you used the word courage before. You are one of the most courageous people I know. So I'm gonna let you speak eventually, but I I do feel I have to intro. But I'll intro by saying this. We're recording this on inauguration day, and I was gonna cover the inauguration for a newspaper. I had spent months volunteering, you know, for no pay and then getting White House credentials, and I even got invited to an inaugural ball. And then when I heard today was the day you were available, I canceled all that to do this podcast. Oh my are you serious? I am totally serious. Oh, that's I'm really flattered, and I feel pressure. Like, now I gotta really No. I step up my game, but that is so nice. I almost didn't wanna tell you because I didn't want you to feel pressured. Because, also, reality is as I get closer to an event, I realize, do I really wanna be out in the cold …

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