I Used ChatGPT & n8n to Stop Customers from Leaving | Tina Huang

Hey, everyone. I just had a great conversation with Tina Wong. She is a data scientist turned creator and builder and she is awesome at building agents. And we just had the most positive insight which is the next generation of builders over this next year are gonna be the best marketers, the best sales people, the best business people. They're not gonna be the best technical people. And so what we did is we built an episode for all of you to show you how you can take your domain deep knowledge and build awesome AI workflows to actually solve your problems and scale the knowledge that you have. This is gonna be a great show. Let's get into today's episode. Did you know that most businesses only use 20% of their data? That's like reading a book with most of the pages torn out or paying for a coffee that's one fifth full. Point is, you miss a lot unless you use HubSpot. Their customer platform gives you access to the data you need to grow your business. The insights trapped inside emails, call logs, and transcripts, all that unstructured data that makes all the difference. Because when you know more, you grow more. More. Visit hubspot.com today. So, Tina, thank you for being on the show today. We're excited to have you. Thank you so much for having me. You have very interesting background. You are deep into data. You're a former data scientist. But now you're a creator, You're an entrepreneur, and you teach the world how to build amazing AI workflows, and you work with companies to build amazing AI workflows. So I guess I wanna start with what is the state of the work you can do with AI today? Tell me, like, the most popular workflows that you are teaching people, building for people. Give us kinda the background lay of the land. Yeah. For sure. For sure. So the most useful workflows are usually not the coolest workflows. So True. That is very true. It's like, what's the coolest kind of workflow? You know, we can make all these robots. What's the most useful workflow? We can make reports. Exactly. Right? Yeah. So I would say there's a lot of report workflows that we work on. These are very custom because Mhmm. Companies generally have a very specific way of doing their reports, and a lot of companies have to do a lot of reports to their investors, to their stakeholders, you know, a lot of different types of people. So that's a very popular workflow that people try to automate with agent tech AI. Another one is customer service. Mhmm. Customer service, like email list, these kind of things. So, for example, we will have people, who would be sending emails, and they'd be able to respond to those emails in a more personalized way. That's also a very common and useful workflow because the majority of questions that people say …