#305 Rakshit Ghura: How Lenovo Is Turning AI Agents Into Digital Coworkers

You should think of Lenovo as a global technology powerhouse. We work on a concept of BLP, which is build, leverage, and partner. We are seeing that data is the new oil of the twenty first century. So, obviously, you know, the success of this kind of a solution will depend upon how well the data is categorized for everyone within the organization. We saw that there is a huge gap between the AI enthusiasm and the AI readiness within the organization. You know, 97% plus of all the IT leaders whom we surveyed, they showed huge interest in AI platforms. 60% of them have not even started on the AI journey. My name is Rakshit. I take care of the digital workplace solutions business for Lenovo. You know, I'm part of the solutions and services organization. I have joined Lenovo almost, like, eight to nine months back as a vice president and general manager, to grow their, solutions business around digital workplace services. So when we talk about digital workplace services, we are talking about all the solutions which are relevant to business to employee value chain. So how we can make the employee of life, you know, life of an employee more productive and much more engaging, and they can deliver to the organization outcome. That is my focus area. And before joining Lenovo, I worked for twenty one years with a leading GSI, global system integrator, and have been based out of, UK London. So tell us about when did Lenovo get in the systems I mean, the, solutions business, first of all. So it's an interesting question, Craig. Lenovo started their solutions and services journey almost four years back. Everybody knows that Lenovo is a leading player when it comes to client computing, when it comes to creating world class, you know, devices, world cloud, world class, computing assets. But, you know, we wanted to see how we can be much more meaningful for our customers and how we can drive much more, business outcomes for them. So not just providing the right tech, but also making sure that how we deliver the end to end outcome for the customer, basis which we started the solutions and services journey at Lenovo almost four years back. And we are, you know, so far clogging close to around $8,500,000,000 from a revenue perspective, in the last financial year and, you know, are delivering almost 20% growth, year on year. Yeah. What when you say digital workplace solutions, what does that mean, in in particularly in the digital transformation, for organizations that we're watching? So first of all, Craig, I'm in a worldwide role, and I'm responsible for the worldwide strategy and offering strategy for the digital workplace solutions. Like I said, you know, digital workplace is all about employee transformation. So every organization nowadays are struggling to, you know, figure out how can they attract and retain best of the talent. So in my conversation with the customers, …