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Dare to Lead with Brené Brown

Brené with Scott Sonenshein on Why We’ll Never Be the Same Again (and Why It’s Time to Talk About It)

58 min episode · 2 min read
·
Scott Sonenshein

Episode

58 min

Read time

2 min

Topics

Career Growth, Productivity, Remote Work

AI-Generated Summary

Key Takeaways

  • Task vs Relationship Conflict: Teams need trust to maintain productive cognitive disagreement without spillover into emotional conflict. Remote work makes this spillover more likely because Zoom cannot replicate in-person trust building. Pre-pandemic research shows working remotely more than 2.5 days weekly damages colleague connections.
  • Leadership Reset Opportunity: Two years of separation creates a rare chance for leaders to rebuild workplace culture from scratch. Organizations with toxic cultures that previously praised psychological safety but punished vulnerability can now demonstrate authentic change through actions, not just words, as employees return fundamentally transformed.
  • Employee Power Shift: With 5 million job openings and widespread mortality salience from pandemic deaths, workers now reject exploitative conditions. Market research equivalent for employees shows 85 percent were disengaged pre-pandemic. Leaders must honestly assess whether they would work for themselves given current organizational conditions.
  • Hybrid Work Design: Effective hybrid models match tasks to location—creative deep work happens best at home, while collaboration requiring cognitive conflict needs in-person interaction. Organizations should designate sacred meeting blocks rather than mandating full schedules, giving employees control while coordinating necessary face-to-face time for relationship building.

What It Covers

Brené Brown and organizational psychologist Scott Sonenshein examine how pandemic and racial reckoning permanently changed workplace dynamics, exploring hybrid work challenges, psychological safety, employee activism, and the once-in-a-lifetime opportunity to rebuild organizational culture differently.

Key Questions Answered

  • Task vs Relationship Conflict: Teams need trust to maintain productive cognitive disagreement without spillover into emotional conflict. Remote work makes this spillover more likely because Zoom cannot replicate in-person trust building. Pre-pandemic research shows working remotely more than 2.5 days weekly damages colleague connections.
  • Leadership Reset Opportunity: Two years of separation creates a rare chance for leaders to rebuild workplace culture from scratch. Organizations with toxic cultures that previously praised psychological safety but punished vulnerability can now demonstrate authentic change through actions, not just words, as employees return fundamentally transformed.
  • Employee Power Shift: With 5 million job openings and widespread mortality salience from pandemic deaths, workers now reject exploitative conditions. Market research equivalent for employees shows 85 percent were disengaged pre-pandemic. Leaders must honestly assess whether they would work for themselves given current organizational conditions.
  • Hybrid Work Design: Effective hybrid models match tasks to location—creative deep work happens best at home, while collaboration requiring cognitive conflict needs in-person interaction. Organizations should designate sacred meeting blocks rather than mandating full schedules, giving employees control while coordinating necessary face-to-face time for relationship building.

Notable Moment

An offshore oil rig captain asked who damaged drilling equipment to learn from mistakes. When someone courageously admitted fault, the captain thanked them and immediately fired them, demonstrating how leaders destroy psychological safety by saying one thing while doing the opposite.

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Episode Transcript

Hi, everyone. I'm Brene Brown, and this is Dare to Lead. I don't even know what that's code for, but I have one of the most important conversations that we've ever had on Dare to Lead for you today. And it is about work. And it's about the pandemic and the racial reckoning, and what does it mean for people going to the office for the first time, or returning to work, or staying hybrid, or working from home, and how we will never be the same again after what we've experienced over the last couple of years and what that means for all of us. In fact, this is, I believe, such a moment. I remember Priya Parker once called it a once in a lifetime opportunity to rethink how we do things. This is such a moment in my experience that I'm actually putting this podcast on both unlocking us and dare to lead this week. We have different audiences for these podcasts, which is interesting and makes sense. But I want everyone to at least be thinking and talking about this. If it's debate or discourse, if you agree, if you don't agree, this is a conversation we need to be having right now as we decide how we're going to rebuild moving forward. I'm having this conversation with a good friend of mine, Scott Sonenshein, who is a researcher, an organizational psychologist, and someone whose opinion I really respect. I'm so glad you're here for this conversation. Hey. And look. If you have the opportunity to ask folks to listen and then have a meeting around this, a team meeting, I think it would be really incredible. We'll be back in a minute. Avoiding your unfinished home projects because you're not sure where to start? Thumbtack knows homes, so you don't have to. Don't know the difference between matte paint finish and satin, or what that clunking sound from your dryer is? With Thumbtack, you don't have to be a home pro. You just have to hire one. You can hire top rated pros, see price estimates, and read reviews all on the app. Download today. Support for this show comes from Odoo. Running a business is hard enough. So why make it harder with a dozen different apps that don't talk to each other? Introducing Odoo. It's the only business software you'll ever need. It's an all in one fully integrated platform that makes your work easier. CRM, accounting, inventory, e commerce and more. And the best part? Odoo replaces multiple expensive platforms for a fraction of the cost. That's why over thousands of businesses have made the switch. So why not you? Try Odoo for free at odoo.com. That's odoo.com. Before we jump in, let me tell you a little bit about Scott. Scott Sundenschein is a New York Times bestselling author, organizational psychologist, and chaired professor of management at Rice University. He has spent the last two decades researching, teaching, and writing on …

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